Privacy Policy

Introduction

Striv AI, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services at striv.ai.

Information We Collect

Information You Provide

• Account Information: name, email address, company name, title
• Payment Information: processed securely through Stripe (we do not store credit card details)
• Assessment Data: responses to Trust IQ, Trust Type, and ROAI Pulse assessments

Automatically Collected Information

• Usage Data: how you interact with our service
• Device Information: browser type, IP address, operating system
• Analytics: privacy-respecting analytics via Plausible (no cookies, no personal data)

How We Use Your Information

We use collected information to:

• Provide and maintain our governance, compliance, and certification services
• Process payments and send invoices
• Deliver assessment results and personalized recommendations
• Send service updates and relevant communications
• Improve our platform and develop new capabilities
• Comply with legal obligations

Payment Processing

We use Stripe for payment processing. When you make a purchase, payment information goes directly to Stripe's secure servers. We never see or store your full credit card numbers. Stripe's privacy policy governs their data handling.

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure infrastructure hosted on trusted cloud providers

Data Sharing

We do not sell, trade, or rent your personal information. We may share data only with service providers who assist our operations (such as Stripe for payments), when required by law or legal process, or with your explicit consent.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

Data Retention

• Account information: retained while account is active plus 90 days
• Payment records: 7 years for tax compliance
• Assessment data: retained for the life of your account

Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children.

International Data Transfers

We are based in the United States. By using our service, you consent to data processing in the US under US laws.

California Privacy Rights

California residents have additional rights under CCPA including the right to know what personal information we collect and the right to opt-out of data sales (which we do not do).

Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or service notifications.

Contact Us

For privacy questions or concerns:
Striv AI, Inc.
Email: partner@striv.ai